This Privacy Policy outlines how Dropiry ("we," "our," or "us") collects, uses, and protects the personal information you provide when using our website and services. By accessing our platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy will explain:

1. The types of personal information we collect
2. How we use that information
3. How we share your information
4. Your privacy rights
5. Our data security practices
6. How to contact us with any questions or concerns

1. Information We Collect

We collect various types of personal information to provide and improve our services. These data fall into the following categories:

1.1. Information You Provide Directly

When you interact with our website, register for an account, or use our services, you may provide us with:

1. Contact Information: Name, email address, phone number, and postal address.
2. Account Information: Username, password, and preferences.
3. Payment Information: How you will be paid, billing information, and payment preferences.
4. Transaction Information: Records of purchases, sales, and product uploads.
5. Communications: Any correspondence or feedback provided through customer support.

1.2. Information Collected Automatically

We may automatically collect certain information about your interaction with our platform:

1. Device Information: IP address, browser type, operating system, and device identifiers.
2. Usage Data: Pages visited, time spent on the website, clicks, and other activity data.
3. Cookies: Small files placed on your device to store data about your usage and preferences (more details under Section 6).

1.3. Third-Party Information

We may also receive information from third parties, including:

1. Payment Processors: Data related to transactions from payment gateways like Mpesa, Paystack, Stripe, and others.
2. Marketing Partners: Information provided through advertising partners and social media platforms, including Facebook and Instagram.

2. How We Use Your Information

We use the information collected to provide and improve our services. Specific uses of your data include:

2.1. Providing Services

We use your personal information to:

1. Process payments and facilitate transactions on your behalf.
2. Deliver digital products to customers.
3. Communicate important account updates.
4. Provide customer and technical support.

2.2. Personalization and Improvement

We use data to:

1. Customize your experience on our platform based on your preferences.
2. Improve website functionality and user experience.
3. Enhance product recommendations and marketing messages.

2.3. Marketing and Communication

We may use your data to:

1. Send promotional offers, newsletters, and updates about our services.
2. Conduct surveys and gather feedback to improve our offerings.
3. Display targeted ads on platforms like Meta (Facebook, Instagram) based on your interests and activity.

2.4. Security and Fraud Prevention

We process data to:

1. Detect and prevent fraud, unauthorized access, and security breaches.
2. Monitor the integrity of our platform and ensure compliance with legal obligations.

2.5. Legal Compliance

We may process your personal information to comply with applicable laws, regulatory requirements, and legal processes.

3. How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information under the following circumstances:

3.1. Service Providers

We may share personal information with trusted service providers who assist us in:

1. Payment processing (e.g., Mpesa, Paystack, Stripe).
2. Your name and email while delivering the digital product to your customer.
3. Marketing and analytics.

3.2. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified if your information becomes subject to a new privacy policy.

3.3. Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid legal processes, such as a subpoena or court order.

3.4. Protection of Our Rights

We may share information to protect the rights, property, or safety of Dropiry, our users, or others, in accordance with legal obligations.

4. Your Rights and Choices

You have certain rights regarding your personal information and how it is used. These include:

4.1. Access and Correction

You can access and update your account information at any time through your user dashboard. If you need further assistance, contact our support team.

4.2. Data Portability

You have the right to request a copy of the personal data we hold about you in a machine-readable format.

4.3. Deletion

You can request that we delete your personal data. However, please note that certain information may be retained to comply with legal obligations or for legitimate business purposes.

4.4. Opt-Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email. You can also adjust your marketing preferences in your account settings.

4.5. Restriction of Processing

You may request to restrict the processing of your personal data if you believe the data is inaccurate or being used unlawfully.

4.6. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings or use opt-out mechanisms provided in the Cookie Policy section.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

1. Compliance with legal, accounting, or reporting requirements.
2. Resolving disputes or enforcing agreements.

We may also retain anonymized or aggregated data indefinitely, which cannot be linked to you individually.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to improve your experience and provide personalized services.

6.1. Types of Cookies We Use

1. Essential Cookies: Necessary for the operation of our website. Without these, the platform may not function properly.
2. Analytics Cookies: Help us understand how users engage with our website, so we can improve functionality and content.
3. Marketing Cookies: Allow us to show targeted advertisements based on your browsing history and preferences.

6.2. Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7.1. Security Practices

1. Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission.
2. Access Controls: Personal data is accessible only to authorized personnel who need the information to perform their job functions.
3. Data Minimization: We collect only the information necessary to fulfill the purposes outlined in this Privacy Policy.

7.2. Data Breaches

In the event of a data breach, we will notify affected users and take immediate steps to mitigate potential harm.

8. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a minor, please contact us, and we will take appropriate steps to delete the information.

9. International Data Transfers

We may process your personal data in countries outside your home country. These countries may have different data protection laws than your jurisdiction. Where necessary, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9.1. Legal Basis for International Transfers

When transferring personal data internationally, we rely on legal mechanisms such as:

1. Standard Contractual Clauses (SCCs) approved by the European Commission.
2. Privacy Shield Framework (if applicable).
3. Binding Corporate Rules (BCRs).

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the revised policy on our website and updating the “Effective Date” at the top.

Your continued use of our platform following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the information below:

1. Email: info@dropiry.com
2. Phone:+1(812)345-678
3. Address BNP Paribas Cyprus Ltd. 26, Vyronos Street. 3105. Limassol. LB. CY120009. 319, 28 Oktovriou Street.

Last Updated: 23rd March, 2023.